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Frequently Asked Questions

ORDER STATUS WHERE DO WE SHIP? HOW TO RETURN REFUNDS

Help topics

My Milla account

REGISTRATION AND LOG IN

MANAGING MY PROFILE

MY WISHLIST

ITEMS & SIZES

WHAT'S MY SIZE?

ITEMS AVAILABILITY

ITEMS WARRANTY AND CARE

CUSTOMIZED ITEMS

MY ORDERS

ONLINE PURCHASE

ORDER STATUS

ORDER CHANGE OR CANCELLATION

ISSUES WITH MY ORDER

SHIPPING

WHERE DO WE SHIP?

HOW TO TRACK MY ORDER?

SHIPPING METHODS AND COSTS

ORDERS IN SEVERAL SHIPMENTS

TAXES AND DUTIES

PROMOS

PROMOTIONS

REFERRAL AND LOYALTY PROGRAM

RETURNS AND EXCHANGES

HOW TO RETURN?

HOW TO EXCHANGE?

TERMS AND CONDITIONS FOR RETURNS & EXCHANGES

PAYMENTS AND REFUNDS

PAYMENT METHODS AND SECURITY

REFUNDS